My family was excited to stay here as it was the o...

My family was excited to stay here as it was the only place in WI Dells we had not tried. We were very disappointed with our stay. We were expecting a 2 mile walk to the waterpark but were not expecting it to be so cold. We stayed in November and the skywalk were not heated at all. The waterpark itself was cold as well and the floors were slippery. The waterpark restaurant was closed so we had to walk outside the waterpark to the snack shop which was also freezing. Our room was nice but the housekeeper seemed to be in a bad mood. I only got one coffee pack and we ran out of toilet paper. I bought 2-$30 cards at Tom Foolery Adventure Park but was charged $120. After reading other reviews I doubt I will get a refund. The arcade took at a minimum 6 credits. For the price we paid for the rooms and the resort fees I was very disappointed. The only way I will ever stay here again is if I win a free trip. Save your money and excitement and go to the Wilderness.