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Doug Bomer

3 years ago

We drove 2 hours to get there on a Monday evening ...

We drove 2 hours to get there on a Monday evening after seeing the vehicle on Carfax. An Infinity Q50 2017 that had everything we wanted in a car. Great price, low miles and very clean. Purchased the vehicle and left the dealership around 11PM to head back home 2 hours away. This was good. Now the bad. No explanation of the features or operations of the car. Vehicle was not cleaned up or gassed up. Had about an eight of a tank. Got home and looked for the owners manual and there was none. Called the sales rep. and asked about the manual and said he would get back with me. He did text me the next day and said i could download the PDF online. Ok. 470 pages!!! Double sided 235 pages. Yeah that will fit perfect in the glove box. So we will purchase the manual on Ebay. Not much service during or after the sale. Just a feedback email. Like i said we got the perfect car at the perfect price. As for the dealership experience, not so great. I don't know if late in the evening had anything to do with it or not. I would not recommend unless they have a car at a great price you are looking for. Shop around.

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