GOMO has ported my ph number to someone else s SIM...

GOMO has ported my ph number to someone else s SIM card, so now I ve lost my ph number (that I ve had for over 18 years!). Sent incorrect SIM/pin, which I paid for and now no GOMO customer service to sort it out.
Terrible service. If you re happy with you re current provider at competitive rate...don t move to GOMO