Shruti G

Review of Panama City Toyota Scion

We went to buy a car for our daughter for graduati...

We went to buy a car for our daughter for graduation who lives in GA. They didn't let us put the car in her name and suggested that we transfer the license later. We ended up paying taxes in FL and then when she went to register the car in GA, GA asked for full taxes again. This dealership didn't help us get our money back from FL and neither did they reimburse the taxes to us. We have repeatedly called them and no one calls us back even though they promise to. It will be a year in April. Very disappointed with the customer service. We ended up paying double taxes due to their error. They call regularly to get the service done on the car but as soon as you mention the problem with taxes, they put you on hold and then say let me look into it and call you back and never do until it is time for another service. We paid an additional $2200 in taxes in Georgia on this car.