Location is great. Services are horrendous. This i...

Location is great. Services are horrendous. This is the second time I have given the Omni the benefit of the doubt. I am through. I know Peter Strebel believe each property should be unique, but does that mean there is no level of service standards?

I was not given instructions on the wifi. I was on my hands and knees cleaning up someone's hair on the floor. I felt like I was trying out for the Rams dodging all the room service trays, multiple times throughout the night.

Maybe others will have a better time here, but this has really soured my experience both at the Omni in LA and Omni's in general. $4 for club soda and a discrepancy in the parking cost ($49) didn't help either.

#unhappy #guest