James Kinkade

Review of Viceroy Hotel Group - Cassa Ho...

This was our first time in New York and we had a g...

This was our first time in New York and we had a great experience at the Cassa Hotel largely because of Abraham. If you stay here ask for him. His knowledge of the city was outstanding. He always came from behind the front desk and shook our hands and asked us how our day was genuinely. He truely cared about our stay here. All other employees were very nice as well. Abraham just went above and beyond the call of duty... The room was very clean and the bed will make you sleep like a baby. We heard no noise from above nor the streets. The shower will make you not want to get out. This hotel is centrally located to all points of the island. The only downfall would have to be the cafe and no ice machine. We would stay here again when visiting New York!