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Sophie Luther

3 years ago

If I could give no stars I would. I dropped my new...

If I could give no stars I would. I dropped my new macbook pro off because it wouldn't turn on and I was told to expect a call in 3-4 days. 5 days later I still don't hear back and decide to call the store. The guy who answered the phone gave me multiple updates, all of which I should have been made aware of, but was not. He then proceeded to lecture me on how I should be supporting local businesses and that I should bought my laptop from their store in order to keep them "existing" for future problems I may have. Living in Irvington, I am a very big supporter of small businesses, but that is no way of promoting a business or representing the local small business community. I am taken aback and in shock by how rude and misinformed I was. I would rather "waste my time going to apple" than coming here.

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