Joel Francia Review of Ethnotel
Absolute worst airport I've been in!! I don't care...
Absolute worst airport I've been in!! I don't care if you have an impressive architecture, what matters is how easy it is to navigate and whether it's intuitive, comfortable, and above all makes you feel safe. Well, it checks none of that. First of, you have to apparently scan your own luggage before you check in and get a boarding pass. Maybe a sign would be helpful? Not all of us just pick up these rules in the air. I lost count of everyone in line with me only to go back and load their own luggages to this antiquated machine. And mind you, I only saw one of those machines for the airport. Convenience is just key for this place.
Second, the whole bag drop off and check in process is disorganized, at least on IndiGo. There was no one to help organize the lines and make sure things are running smoothly. Seriously? With all the people looking to check in, there's no one who can help?
Third, security is a joke. You hand the boarding pass to a guy who controls the line. Not really sure what he checks since he just signs the paper without any scanners or anything to validate the boarding pass by. Then, you go through the metal detectors only to be patted down by an unfriendly and condescending "officer." If I may ask, what's the point of the metal detector if everyone HAS to be patted down anyway. Seriously? We deserve better treatment than this. And as an icing on the cake, you STILL have to hold on to your boarding pass for dear life. How many times do they have to check my boarding pass? There's a signature here, a stamp there, a couple more markings all over. What's the point? I happen to be one of those who didn't know this rule which was "clearly publicized" in the security area. I'm being sarcastic if that wasn't clear.
After one inconvenience after another, it's hard to appreciate this airport. I just wish things were better.

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