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Heather Verwer

4 years ago

Rese property is HORRIBLE to work with, while rent...

Rese property is HORRIBLE to work with, while renting one of their properties for one year I had three different people to communicate with and none of them communicated so each time I would have to start over. When we moved into the property we let them know the issues that were there. The main one was the carpet was not cleaned we vacuumed up pet hair for months and we did not have a pet and it smelled horrible so I paid someone to come clean the carpets because Rese failed to return calls and emails. Then when it came time to move out they kept our entire deposit $900 claiming they had to replace things I know were not needed like blinds and such which we replaced before we checked out. When I email and call and request a copy of the checkout they never respond they have no customer service and are rude and act like their so inconvenienced when you contact them.

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