J

Jen Ollie
Review of Edencrest

3 years ago

My party booked several months ago in anticipation...

My party booked several months ago in anticipation of nice quality time . 2 rooms didnt have electricity and the TVs did not work. So after moving into our cabin and getting unpacked, we had to move to another cabin in the middle of the night. Guess what.. a few of their tvs did not work either but maintenance did come and fix it. A day later they made us move back to the other cabin. we moved 3 times in a 4 day trip. They acted like they were being kind by offering my party of 12.... 4 free tickets to an attraction when it's on the site that xplorie is offering that anywa . We will NEVER BOOK with them again. I just so happen to be a travel agent so none of my clients will be coming here. TRIP FROM HELL. Once we were moved back into the original cabin..the issues were fixed for 40 min and back out. 2 rooms could not watch tv and slept hot due to not having power and not being able to turn on the ceiling fan. Those 2 rooms did not have windows to let up. The tickets they offered were never used due to it being 12 in our party. Like I said...trip from hell

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