Julia Yuan Yuan

Review of Rio Suites Hotel

Steer clear of this hotel unless you like standing...

Steer clear of this hotel unless you like standing in line for hours for nothing.

We arrived at 1:30AM, tired from a flight from the east coast already, and had to wait TWO HOURS in line just for check in!! The registration desk has one or two people working, and they work SOOOO slowly. Talking on the phone, laughing. Very unprofessional.

Oh by the way, there are 8 express check in/out machines . None of them work. Every group waiting in line tried but none of the machine works!