B.A. D Review of FutureTel Service Center
I had to change the battery on my Nexus 6P and I w...
I had to change the battery on my Nexus 6P and I wanted an OEM one. Huawei told me to go to this shop. Here I was in the morning.. checking the doors around until I saw a sign saying that I have to drop my device at Phone MD, unit 12. Got inside and asked the receptionist if this is the right place to drop a phone for FutureTel. She was annoyed because I didn't follow her order to take a seat and I had the gut to ask such question.
Someone else came from the back and I have explained him that I want only to change the battery, no other test, checks, etc. After a while he realized I'm more stubborn than him and agreed to only change the battery, without any other "tests".
What I liked:
- They changed the battery in 2 hours, the glass panel around camera has been changed as well (probably was broken when the phone was open).
- No damage on the phone.
- The guy who dealt with me was patient and flexible.
What I didn't like:
- unfriendly receptionist. Called her a day in advance to make sure they have the battery on stock. She said "We have to come here to know that". I was asking if they have it on stock and she replay "I'm sure we have it today, but that doesn't mean we are going to have it tomorrow".
- Huawei Canada quoted me $65 for battery, labor and shipping. I dropped and pickup the phone, there was no shipping cost, but they still charged me $65 before tax.
-Huawei told me they open at 8 AM. Checked the info on Google Maps, it was 8:30, but they open at 9 AM. They explain the schedule it's for FutureTel, not for Phone MD, but, you can't drop your phone somewhere else, you have to wait for them to open.
Comments: