I have been a passionate Apple customer since 1982...

I have been a passionate Apple customer since 1982 and currently have (5) iPhones and an iPad in-service. I accepted Apple s offer to replace my failing iPhone battery for $30 which appeared to be a great deal. Traveled to this location from a different state. After waiting over 1 hour for my work to be completed Apple Southpark refused to perform the contracted service with nonsensical excuses then tried to upsell me to a new (used) replacement for $300. Bait and Switch. Apple Customer Service investigated and called bs on Apple Southpark. I believe the poor customer experience is a function of this store and associates. Go for service elsewhere and buy Apple products elsewhere.