John Yoo

Review of Cars on 21

One person wrote: If I could give this place a no...

One person wrote: If I could give this place a no stars, I would. I bought about 9 cars in my lifetime and I never met more dishonest sales people in my life. One reason being is after inquiring about a vehicle I was serious about buying, they told me the vehicle was in stock. Then I received about 5 phone calls from a sales rep within 3 days stating when will I be coming in. So I made the effort to drive 2 hrs to come to 21 Century. When I got there they told me there were hidden fees to get the online price. These hidden fees equaled to $4,000 yes $4k. Then to top it off the car wasn t even in stock apparently they sold it a month ago. Not to mention after a month I still see the car online stating it s still for sale. They tried selling me other cars that were the same make and model for more money when the car had 20,000 miles more. I never met such Dishonest Sales Managers and Sales Reps in all my years of buying cars. Their sales tactics are absolutely the most unethical I have ever witnessed. I went to buy the car in the photo in December and it s still online one month later just to lure customers in. BUYERS BEWARE !
Not to mention you must finance with the company of their choice because the sales rep told me they get kickbacks. .

This must be the standard operation procedure at this dealership. Otherwise, how would anyone have a story that is so similar in every way. Classic bait and switch folks.. stay the hell away from these crooks!