Recall, did it quickly, but couldnt say how long a...

Recall, did it quickly, but couldnt say how long and service oersonnel have gone down hill since 2 yrs ago? Just another hohum service dept that doesnt instill a warm fuzzy feeling when you take the $50k vehicle in for warranty, pick up the customer service or erd dodge dealer I leave, next vehicle purchase wont be here, my wife used to be good with being treated right, now she refuses to go there...