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Thomas Lewis

3 years ago

I wanted to take some time today to thank Otto and...

I wanted to take some time today to thank Otto and his staff at Chrysler Marine. Yesterday I had to take my wife's Fiat 500 in as the truck lid strut simply came off from its weld. I had seen a body shop guy who said it could not be fixed and he would need to order a new trunk lid, paint it and install it for about $1200. No way, so I went to the head office of the Fiat dealer as my local Fiat shop had called ahead for me. No warranty spells bad news BUT not so. I met with Otto and a service man and they came up with a plan to fix it. Yes, fix something rather than just order a new part and install it. So it was fixed the same day and all for $50.00. Now that is a service story I am pleased to report. Good job Otto and your staff. Best dealer service I have ever enjoyed!

Thank you so much,

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