Joseph

Review of Carpenters Solicitors

My minor claim with them has been open for around ...

My minor claim with them has been open for around 6 months and it has still not been closed.
It's impossible to get hold of the person in charge of my claim (she never answers emails or phone calls), so I always end up having to talk with one of her team.
In the end, because of supposed slowness from a 3rd party, they told me to get the repair done myself and they would reimburse me.
Nearly a month on and I haven't seen a penny of it.

Awful company with awful customer service.