They're services are terrible. I am very disappoin...

They're services are terrible. I am very disappointed. They hardly respond to emails and respond through Instagram messages with generic responses. I understand due to Covid19, it put their shipping behind but why do you continue to take orders if you are behind (?) It doesn't add up. Never again!!!!! In the future, don't accept orders if you can't deliver in a timely manner or give refunds. You have to be greedy to hold on to money and not deliver products the customers ordered. Other companies refund money immediately when the products aren't available without the customers asking for it. Even after customers request refunds, they still don't get a response.