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My car buying experience began online with multipl...

My car buying experience began online with multiple dealerships, Karen Radley VW was the first to respond (within an hour of my proposed offer) and I was on the phone with my assigned saleperson, Bob Stull within an hour of the initial notification. Bob was great to work with, asking comprehensive questions to ensure that I was matched with right car (Jetta) and then quickly adapted to my new requirements when I determined that I needed something larger (Passat). Bob provided a great test drive, not the quick around the block trip that I have experienced at other dealerships, but a real test drive to allow me to truly experience everything the Passat had to offer. Once we had the deal in place, executing the contract and then going through the checklist and features of my new automobile was completed thoroughly to ensure that I had a full understanding of the car as well as the service features available to me at the Karen Radley VW. I also have to mention that the Internet Sales Manager, Cyndi Mullin was great to work with as well and answered all my questions that I directed to her while investigating purchasing a VW. After this experience, I will definitely be back in a year when it is time to purchase a car for my daughter who will be turning 16.

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