First impression was a staff member smoking and un...

First impression was a staff member smoking and unloading food in Walmart bags onto a luggage cart and putting it all, including gallons of milk, into the breakfast area and went to do something else. Staff atire ranged from street clothes to sweat pants and a dirty tee shirt. Key card was presented in a hand folded, printer paper "sleeve". Our room was on the ground floor (main level is floor 3) and when we got off the elevator, saw the wallpaper torn, huge stains on th floor, doors to rooms were visibly beaten up and dirty - some missing locks and peep holes completely, and security/emergency lights were missing. The room next to us looked like the door handle had been knocked in with force. Our TV didn't work and the staff begrudgingly came down to look at it - taking off to our room without waiting for us to accompany her. She did fix the tv with the remote they only keep at the front desk. The king sized bed was 2 twin sized box springs pushed together with a mattress on top. There were cigarette burns in the carpet throughout the room and hallways. The shower leaked water everywhere in the bathroom. The wireless was spotty at best. The "breakfast" was cold coffee, stale bagels, cereal, and muffins. Everything was dirty - food on the walls, large amount of dust on the side of the juice machine, tables and floors dirty, layer of dust, and chairs that look like they haven't been cleaned or replaced since 1980. I did not use the pool as when I walked into the pool area, it was uncomfortably hot and the water was completely stagnant. Highly disappointed for the price paid. It looks like at one time his was a 4 star hotel, but not anymore. I will not stay here again.