Kent Fichtner

Review of Metro Sales, Inc.

We have been working with Metro Sales for longer t...

We have been working with Metro Sales for longer then i have been here (over 10 years). We have had quite a few sales people during this time, but we really haven't had an issue with that. They train their sales people and techs very well. I can't recall a time when a machine was down for longer then 24 hours (and that was a worst case scenario). I would say on average it is withing 12 hours.

Quick story - Just this week our sales person wrote me an email saying that we are going over on our estimated print counts and would it be okay for him to raise the count up. By doing that we have a more standard payment each quarter (not crazy fluctuations) and we are saving a bit overall (the amount he raised it was less then the amount for our overages).