I called in to make an appointment. I was told 4:3...

I called in to make an appointment. I was told 4:30pm is the last viewing of the day. I knew that from where we were that it was almost impossible to reach that destination by that time as my wife gets out at about 3:30pm every day and she works near the Indiana border. I was informed that it was ok just to call to let them know how late i was going to be. Day of the viewing i called and said it would be 15 mins we were looking on google maps As the I -55 is unforgiving at that time. I was told somehow its us being 2 hours late and its unfair to the individuals who show up on time next. I also was informed you get 1 time to schedule for an appointment without filling out an application. There is an application fee attached to it as well. So what your saying is to blindly invest into your apartments without a viewing and somehow if 430pm is your last appointment slots mon - fri then somehow I'm going to make the next appointment late. I understand that if i made the appointment blindly without knowing or letting them know i would be late then i can understand circumstances would be different. But then proceed to try and get us to fill out an application so we can just view an apartment and be registered to view others is a waste of time. Never rent an apartment you cant see and don't fill out an application just to view one companies properties. The sad part is we were serious about leasing the place. But if you communicate a problem and its not taken seriously and it wastes everyone time why would i fill out an application or better yet why would you? The only way we could have met them at the desired time is take a whole day off work when we haven't had issues viewing other places and working within our time constraints and its not like the problem wasn't communicated.