Got to the hotel at check in with a reservation an...

Got to the hotel at check in with a reservation and one of our rooms were not ready. We had to wait 2 hours for rooms to get clean.. then they gave us a problem when we had asked for an upgrade because of their INCONVENIENCE! When they messed up our plans and made us late to see a show tonight! So thank you Harrahs Atlantic City for making our night exhausting instead of fun and exciting!