Jean Thomas

Review of The Winfield Collection

Very poor customer service! Ordered this online a...

Very poor customer service! Ordered this online about 2 weeks ago. Never received any email confirmations. After receiving nothing in the mail I called. I was told it was just mailed the past Friday and shipped first class mail. First class mail from Michigan to Indiana is usually about 3 days. However it has been 5 days since shipping and still do not have! The customer service person told me to allow 14 days for shipping, after it took them almost 2 weeks to ship the item!!! Nothing on the website states to allow a month to receive your order. The customer service person told me that if I want my items faster in the future to call them in......WHAT!