If you look up "amazing customer service" in the d...

If you look up "amazing customer service" in the dictionary, you will find a picture of Dave Bryant. We were traveling through KC from Colorado on our way to Texas last week trailering a boat with our 2018 F150. The truck would randomly stop running whenever we pulled off to get gas or take a pit stop. No lights, no warnings, no gauges overheating or anything. We found a TSB related to our engine and this problem that suggested we needed some reprogramming of one of the systems. We were far from home and out of luck.

Another Ford dealership that we called said there was no way we could bring our truck in, so we tried Rob Sight. The person I talked to said "sure, bring it in the next morning." We showed up and I guess the person I talked to had not passed along the message that we would be stopping by.

Dave was awesome! He found a tech to tend to our PCM reprogram job and got us on the road again. I seriously can't say enough about how great it was to have Dave on duty that day. He was super friendly and kept us in the loop the whole time. We would have had to cancel the trip if we couldn't count on the truck.

Thanks to Dave and the rest of kick-butt service team at Rob Sight we were able to keep on rolling. You guys are the best!