Mr. Cassidy

Mr. Cassidy

I wanted to take the time to share my KC Cassidy Company customer experience with you on the recent install of a brand new set of French Doors that I purchased from you company.

First let me give you some background on me. I have been working for AT&T for the past 25 years and I am in charge of all Retail Store Construction for the North East Region. So needless to say I have experienced all kinds of people and trades from installers, carpenters to electricians and roofers let s just say I worked with just about all the trades! you get the idea. And I see all types of quality from horrible too poor to outstanding.

I could have bought a door from Lowes or Home Depot and installed it myself but I am really busy and don t have the spare time I also wanted a quality product and a good install so that s why I enlisted the assistance of your Company.

The Team you sent over ( Jose Lozano and Levani Machaidze ) to install my doors are among the best I have ever seen! They were all business from the time they arrived until the completion of the project they were also very neat clean and very workman like but also very, very friendly and professional. They actually did a better job than the original builder did 25 years ago when I built my home. The new doors actually look better than new!

I know you usually only hear the negative comments and complaints from most customers and I like most do complain about my bad experiences but I also truly believe that it s only fair to do the same for OUTSTANDING experiences .

The way these gents went about their business tells me a lot about your company and its standards.

So in closing I just wanted you to know you have a ACE team leader (Jose) on your staff who deserves some well-earned recognition on a job well done. Along with his terrific helper Levani

Thank you for your time and for not wasting my time and money by sending out what has to be your number 1 crew to do my install.

Hats off to KC Cassidy and Company !! I wish you continue success in this business you know and do so well.

Warm Regards

Frederick Barrett

Customer for life!