My 3rd time at the Resort...and has always been a ...

My 3rd time at the Resort...and has always been a favorite. Evidently owner/management has changed and this stay was a huge disappointment from start to finish. The facilities, Farm Restaurant and Cottages have always been nice, but the service was the worst experience ever. My wife and I had a truly great experience at the spa and our dinner at The Farm was incredible but our room service and cleaning were terrible...and when we mentioned our dissatisfaction the management seemed completely disinterested. We won't be going back...sad, because as I said, it was one of our favorites.