I have been going to PPMH for 10 years now because...

I have been going to PPMH for 10 years now because the hospital home (Crisp Regional Hospital) is terrible, and am shocked by some of the reviews I just read. Yes, they have their faults...but what hospital doesn't? What business doesn't? Because that's what hospitals are...businesses. So, it's going to have its own set of kinks to continually work out. But each time I've gone, I've had to be admitted. I have Sickle Cell and don't live in Albany, so when I show up at the EC, they know it's pretty serious. Each time I've been there I've gotten excellent pain management, they ensure that my patient rep comes to my room to let me know if there's anything I want or need to let her/him know. If there's things on the menu I don't want to eat, they give me alternatives. The only thing they get two, actually, three or four (if I could), is their discharge process, and I am taking it upon myself to change it because it needs some serious revamping.