The venues company that the Xfinity Theatre in Har...

The venues company that the Xfinity Theatre in Hartford CT goes throught for tickets is horriable! I ordered a parking pass to a concert for VIP parking because I just had surgery on my ankle and am unable to walk long distances. When I ordered the VIP parking pass I was under the impression that I would receive the ticket with ample time to park and tailgate, just the oppisit happened. I was sent an email from the third party vendor stating I would be be able to pick up my VIP parking pass an hour before the concert started and I would have to pick it up at will call...Yeah....That means I would have to park walk to will call walk back to my car then I would be able to park in my 60 dollar VIP parking.

I then called the company to cancel my transatoin and after an hour long very rude phone call I was able to cancle the transation. I am going to go and put in a formal compaint to the BBB as well as another complaint to the Xfinity Theatre. So please be CAREFULL using the third party vendor to buy tickets......