I would be very reluctant to recommend Little Ones...

I would be very reluctant to recommend Little Ones to anyone looking to fill a housekeeping position. As a PA, it is my job to represent my boss, and to liaise on their behalf with all sorts of people - and my experience in doing so with Little Ones was completely exasperating at times. They supposedly fully vet their candidates, and provided my boss with what they claimed to be one of their strongest housekeeper candidates who had been on their books for years. They even went as far as saying they had an extra special relationship with this particular candidate, this of course suggesting they knew her very well. However due to personal family issues she left the role after just 4 weeks. This was understandably disruptive and disappointing, and whilst we understand that family issues happen, on this particular occasion we felt like these were known to Little Ones in at least some capacity before the candidate was introduced, and should have been flagged up to me and my boss at the time of placement. The most frustrating part of the experience was that Little Ones never showed any kind of acknowledgment that they had responsibilities to both the client (my boss) and the candidate. My boss lost thousands on a placement fee, and despite multiple emails between her and Little Ones over weeks of time after the sudden departure of their excellent candidate, Little Ones failed to show any kind of sympathy, understanding, or recognise that a refund of some sort was not only expected by my boss but totally necessary.