I know they are a debt collecting agency and who w...

I know they are a debt collecting agency and who want to write a nice review about a company collecting a debt. With the way the world is these days I don't like to just give people my payment information over the phone. I want to check to make sure they are a real company.I personal think that is smart. I tried to take care of my debt that I didn't know that I had. I never got anything in the mail and that can't leave me a voice mail because they can't leave VM on business lines. ( I didn't know that and apparently I'm suppose to). I didn't pay the amount so I could do my research and the person I spoke to just filed with the court. I was never told it was going to be processed in 2 days but I guess it's there policy. Strange I don't remember having a job with them and reading the employee handbook on the policies of the company. I guess mine got lost in the mail. So now I had to pay my bill I owed plus the price of them filing the debt with the court. They need to train their people better in describing their policy's so people have a chance to not get charged extra because they want to do their research before getting scammed out of money. Like I said before we live in a world where we get phone calls from fraudulent people hoping they get someone who will get scared they own money and just hand over their information and they take all their money.