Georgeta Stanescu

Review of Telekom Romania

I am a Romtelecom subscriber since 1992, the last ...

I am a Romtelecom subscriber since 1992, the last very unpleasant experiences with Telekom are the following
- almost non-functioning internet since May 2016,
- the telephone service interrupted 40 days,
- request for the cancellation of the telephone post starting with 10.08.2016, it is not possible, instead, the television service is suspended on 12.08.2016.
Result - countless phones, money spent, on some services almost non-existent, the cable TV no longer works when it rains or there is a storm .... it is not answered on the complaints phone, by mail, nobody contacts you to solve the problems ... .
Telekom customer obligations, many, mean money, invoices, prepayments for non-honored services.
Can't all these issues be regulated? Who is able to resolve the situation, hear us, read?