I had such a poor experience dealing with the staf...

I had such a poor experience dealing with the staff. To start things off, they didn't even want to show me the apartment I was interested in because I have "a too common name" and they want to make sure I'm not "that one guy" who has been evicted or has a criminal background (I get why they would want to do a background check but at this point, I hadn't even seen the apartment nor did I know if me and my fiance would want it. If we did, we would have no problem filling out the applications) You know, we live in a world of about 8 billion people.....EVERYONE is bound to find several people with their same name. Anyhow, at first they had agreed to just have me fill out the application but then I get a call a week later from Tonya (who had a very rude and unprofessional demeanor over the phone) telling me my fiance has to fill out an application. After talking to her for a few minutes, I suspected there was a miscommunication on their part and turns out there was. Still, my fiance was going to go ahead and fill out the application. We go back on the site and the apartment is not listed anymore. We call the following day and turns out, it had been rented the previous day just after I spoke to Tonya!

This was a very disappointing experience. I was obviously profiled because of my name and was treated unfairly (the same happened with others who have posted on here). Not to mention the fact that the apartment was already filled and they still wanted us to submit TWO applications. All of this happened over the phone. If this is how you treat people over the phone, I don't want to imagine how you treat your tenants face-to-face. I'm sure I dodged a bullet with this company.

Next time, try typing your names into Google Search and see if only one person comes up.