Ammarah Dalvie

Review of Protea Hotel Fire & Ice

Amazing milkshakes but RATS GALORE. If you eating ...

Amazing milkshakes but RATS GALORE. If you eating outside please beware!! It went from a peaceful and joyful evening to my boyfriend and I leaving the restaurant. I could hear the rats the entire night and then when I actually saw them by the plants and one at my feet I jumped up and stood on the couch. It was really a horrible experience! We didn't even get to finish our milkshake yet, there was no compensation. We Brought the rat incident to one of the waiters attention but he didn't say anything besides" who was your waiter?" which was very rude and insensitive based on what had just happened! Really horrible experience!!