Kristol

Review of Dental World of Levittown

Worst office ever. I made appointments for my chi...

Worst office ever. I made appointments for my children for routine checkup and cleaning. I specifically said CLEANING when it was scheduled. When they got there, my husband waited for an hour with my kids (ages 8 and 6) to be seen only to be told only X-rays will be done and they have to come back for the cleaning. This was NEVER explained when the appointment was scheduled. Why, during Covid times, should a patient have to go into their office multiple times to complete a routine checkup and cleaning??!! I have never had any other dental office separate the visits. Then the lady at the desk, Alice, claimed they explained this to me which they NEVER did. I asked to speak with an office manager and was placed on hold for over 20 minutes and no one returned to the call. I called my husband back to see if he was able to get the office manager to speak to me but they rushed him out of the office and said they were closing. Apparently they were too busy trying to leave for the day so they rushed the appointments and tried to cut corners even though my family was there EARLIER than their scheduled time and had to wait. Never again.