I had an 8:15am appointment for an oil change on 0...

I had an 8:15am appointment for an oil change on 03/07/2018, I requested a ride to work. The shuttle took longer than usually to go less than 5 mins away (Not the biggest deal). The Consultant (Dalton S) gave me a call around 9 letting me know my car was done. I arrived to pick up my car around noon, (on my lunch break) ran some errors when I went to open my car with the key fob the lock sound went off twice before unlocking my car. (Why is there any alarm noise going off when I am unlocking my car) In addition now my electric starter on the key fob is not working. My key fob was working fine before the oil change.

Why did Chevy mess with my key fob for a simple oil change? I brought back my car to the dealership, a couple different technician looked at the car. I ask them why they would mess with the key fob one of the technician (Jordon) said by rotating the tires that could mess up there programming (But I never ask to get my tires rotated) One of the technician was able to reprogram the key fob so when unlocking there s no noise (the electric starter is still not working). After 20 mins of trying to figure out the electric starter and telling me it s not their fault I was told I would have to schedule another appointment for a specialist to look at it and will have to pay for diagnostic. ARE YOU F****** KIDING ME, MY KEY FOB WAS WORKING FINE BEFORE I CAME IN! The Assistant Service Manager (Peter Quinn) was super disrespectful he needs to take some customer service classes! I will NEVER service my car here again.

I recommend everyone to avoid this place, worst customer service ever!!!

Worst experience I have ever had in my life with the service department!! I would not recommend going here to have your car serviced ever!!! If I were able to give them negative stars I would!!! I recommend you avoid service department!!!!

I will be reporting a claiming with the Better Business Bureau!!