John Hutchinson

Review of Global Imports MINI

Over the past eight years I have leased two MINIs ...

Over the past eight years I have leased two MINIs and purchased one from this dealership. I have never, in any customer service interaction, had as terrible an experience as I have had with MJ today. In the year since I purchased my latest MINI, he has ignored me and failed to honor our purchase agreement. Today he made it very clear that I was inconveniencing him because I dared to follow up the issue with my spare key yet again.

Clearly, this dealership doesn t value your business after you have made a purchase, even when you are returning to get your car serviced. I am so disappointed with the way I ve been treated and the lack of customer service I have received.

Asif stepped in to do MJ s job for him and resolved my key issue after 11 months of trying to resolve this with MJ and the manger, Dean.

I would not recommend purchasing with MJ or this dealership.