This company appears to have a policy of never to ...

This company appears to have a policy of never to call back. I have been trying to resolve why my 1571 voicemail is no longer available. No explanation received and nearly two weeks on after 6 phone calls, all promising to phone back, I still have no service. Customer service is non existent. All from a company that boasts to be at the cutting edge of technology ! Sales manager, Stuart Whelan, and Jane Bibbey, Operations manager, surely it is not in the interests of your company to fail your customers in this way.