Janet Lee Review of Coral Springs Auto Mall
I am annoyed that my new car from Honda had issues...
I am annoyed that my new car from Honda had issues already. From the test drive, the AC was blowing warm air randomly and the girl said it must be cooling down again. I asked her to get it checked before I drive off with it. She said she would get it checked out. Clearly, that was a lie. I even had to email her about the issue the next couple of days. I brought it into the service department and they couldn't figure it out. I took my car for the first oil change and the service advisor tells me they found a leak. The service department said it could be an oil leak but cleaned up the pan and said it was okay to drive. Now, my car was brought in for the 2nd oil change and the service department found the leak was from my transmission. Also, they found that my AC compressor was intermittently failing and they also needed to replace a hose too. What?! Less than 16K miles and this is happening. They replaced the transmission but the AC part is on back order. And I'm still waiting for them to fix the AC issue. Erik has been awesome with this ongoing situation. He has been giving me updates frequently and definitely understands my frustration. Honda, hurry up with the part please!
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