Kass Eustace

Review of Daydream Island Resort and Spa

Daydream island ....an opportunity missed

Daydream island ....an opportunity missed

Day 1 check in we were given a complementary room upgrade. Good start.
Checked in and went to the tonic bar, I ordered a champagne (6 on the menu) was then told they only had the Chandon or house available.
So I decided on a mojito to be told they didn t have any mint, no problem then how about a whisky sour, sorry no egg whites.... not off to a good start, house champagne it is then.
Then selected something from the food menu, the sesame wings were good. The charcuterie board... $35 for 3 slices of ham, a bad kabana and a cheddar cheese. A complete waster of money! What an opportunity to show case of the amazing local food.......an opportunity missed.

We then wandered down to the swim up pool bar ... closed.

Then went down to lovers cove.. wow!!! View spectacular!!!! The live music was great and created a really lovely atmosphere.
However... a distinct shortage of seats and umbrellas, in fact only 3 umbrellas.
Here s an idea. Why not have more seating and sun umbrellas, string up some fairy lights and create an area to be enjoyed all day and evening. Instead of just have 1 poor bloke there in a drinks cart for a couple of hours.
Perhaps you could have staff dedicated to taking food and drink orders for guests at lovers cove all day..... an opportunity missed

Day 2: Breakfast was ok, buffet breakfast served by staff who look like they d rather be anywhere else... how hard is a smile or a good morning.
Lunch is only two options, Inkstone or infinity Restaurant, both have take away options, great idea, especially since covid restrictions, as I m not sure what I ll want or when I ll want to eat lunch if I have to book now for lunch in 3 days time.

That being said... $32 for a steak sandwich!!!!!
Let s be honest, it was just a steak sandwich, not waggu or slow cooked in gold foil.

Day 3: Our last night we decided to try Infinity Asian Fusion Restaurant. We ordered two mains at the same time, I ordered Nasi Goreng, Asian food 101... apparently not! It lacked flavour and just tasted like rice and vegetables, mean while the prawn crackers were literally dripping in oil, at $30 something dollars , I was very disappointed. Not to mention I had nearly finished before my partners meal even arrived. He ordered the steamed barramundi, which was very well done, again $30ish.

Housekeeping, hmm... we stayed 3 nights and housekeeping only came on our last night but not until 7pm. honestly don t know why.

How hard is it to make a decent cocktail??? Despite being not able to order a mojito for 2 of our 3 days due to not having mint anywhere on the island... when the mint did arrive, the mojito was far from enjoyable, made a little more sour with the $17 price tag. Please please if you re charging obscene prices for food and drink please make sure they are worth eating and drinking.

Upon checking out this morning, waiting in line, all I could hear were people complaining about being overcharged, underwhelmed and generally disappointed.

I appreciate in these covid times that we are lucky to be allowed to travel anywhere, that being said , if you are encouraging people to discover Queensland please make sure it is worth discovering.

Daydream Island could be something spectacular and something to celebrate, however, in its current state / management, I would suggest giving it a missed as it really is an opportunity missed.