Utsav Sheth

Review of BMW of Mountain View

On the day I had to pick up my car, I waited 3 hou...

On the day I had to pick up my car, I waited 3 hours to see a finance manager who got me in a room and made it seem like I had to buy some expensive warranties. When I later found out that I didn't, he said he would only be able to cancel some of them and asked me to come back 2 weeks later to do some paper work. When I asked what time i should come, he said he wasn't sure. So I'm potentially looking at sitting at the dealership all day again till he has time to return some of my money. Be careful if you go here because they're trying to trip you up. Do not let them rush you into bad decisions because they will do their best to. I'm hoping to recover as much money as I can and then never deal with these thugs.