Joe Baldoni

Review of Zimbrick Volkswagen of Madison

Watch them closely, get a second opinion, do NOT t...

Watch them closely, get a second opinion, do NOT trust their recommendations. Went in for an oil change and a recall for my sun roof drains. While there, I also asked for them to check my brakes as I have yet to replace them and had close to 80,000 miles on the car. Did not have any signs or noise of bad rotors or pads though, just wanted peace of mind. They came back to me with a pre-work order for $1934.05. Said 10-20% of pads left, tires were 4/32 , and then some other things like filters and what not. I knew right off the bat those pads were not that bad as they were not making any noises and they did not feel bad, my tires were a year old with less than 20,000 miles on them so that was also impossible. I took my vehicle to Conant automotive and they confirmed that everything Volkswagen had said was a lie. Still have over 50% left on my pads and the tires were no where near the end of their life. Overall very disappointed and felt like they were trying to take advantage of me. I do not recommend going there and will never take my vehicle there again.