Calling this a 'meet and greet' service is mislead...

Calling this a 'meet and greet' service is misleading. We paid extra as we have a young child and wanted our car waiting to go when we arrived off our late flight. Instead, the car was parked a long walk away, and we had to trudge through a cold, dark car park at night to pick it up. It then took 15 minutes to find the exit as it's all so poorly signposted. Would have been better off booking one of the cheaper options and being taken by coach.