Claudia McDonald

Review of Universal Property and Casualt...

My claim was handled by Jodi Spilotras.

My claim was handled by Jodi Spilotras.
She immediately contacted me when the claim for my carpet installation and subsequent issues of quality and lapsed time was submitted.
Throughout the process of reviewing all the information
needed to assess the value of the claim...which is always frustrating and stressful...Jodi kept in constant contact and answered all questions.
Her handling was professional, and she had confident expertise to explain various questions submitted by me.
Jodi made the process of submitting a claim no hassle situation unlike other experiences.
You have a fine employee and an examiner er who knows her job.