THIS IS MY 1ST TIME TO WRITE REVIEW ONLINE. IN PAS...

THIS IS MY 1ST TIME TO WRITE REVIEW ONLINE. IN PAST 10 YEARS I HAVE OWNED MORE THAN 8 CARS, SUV. ACURA, LEXUS, TOYOTA, INFINITI AND NISSAN AND NOW TIME FOR GERMAN ENGINEERING. so im very familiar with the negotiation and the process.
i just can't believe that i just bought a new 14 vw touareg here. before stop by this bad rating dealership ( pugi vw ), same like other the bad review scared me. but i have been searching around for the very limited r -line touareg in the market.finally i found 1 at this pugi vw have one with my fav color white with black interior also in low miles 65. not like other with over 350 miles and still telling me its a brand new car. i really had a bad experience in bill jacobs vw. but pugi turns all around and they earn my business.
things i dont like bill jacobs vw is... very poor customer service, slow response, don't go to this dealership if you only have a good credit 680. they will ask you for a massive down payment and kick your ass out. the manger told me ' we only have one left in stock, so if you dont buy someone will ' . ok then you better keep this demo suv forever.
vw of orland park... i did not stop by this dealer but i have made a phone call ask about the mileage and selling price for the car that i want. they response.. please come and we will show you the actual car can discuss the $ from there. i understand why the salesperson answer me like that. they lose.
I LIKE THE TOUAREG R-LINE SO MUCH, I KNOW WITH 5K MORE I CAN GET A BRAND NEW AUDI Q7 OR BMW X5 BUT THE R-LINE IS AWESOME. FINALLY I CALL PUGI VW ASK THE CAR MILES AND SELLING $. RAY ( SALESPERSON ) PICK UP THE PHONE. I CAN HEAR HOW FRIENDLY HE IS AND HOW HE CARE ABOUT ME. AFTER TALKING IN THE PHONE FOR 5 MINUTES AND GET ALL INFO THAT I WANT, I HAVE DECIDE TO STOP BY ON THE NEXT DAY TO COMPLETE THE SALES. RAY IS OFF ON THE NEXT DAY BUT HIS PARTNER IS ANOTHER AWESOME SALESPERSON.

PUGI VW.. I DONT SEE ANY PROBLEM IN THE SHOWROOM, SALESPERSON AND FINANCE MANAGER. EVERYONE IS SO POLITE AND HELPFUL ESPECIALLY NATHAN. I ONLY SPENT 3.5 HOURS TO COMPLETE THE SELLING PROCESS. ALL THE BAD REVIEW ABOUT THIS DEALERSHIP MOST IS POINT TO THE SERVICE DPT. I HOPE I WONT FACE THE SAME LIKE OTHERS DO. BUT THE SALES IS AWESOME.

sorry for any misspelling.