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chris zuccaro

4 years ago

I have lived in Chicago all my life and do not wri...

I have lived in Chicago all my life and do not write bad reviews for local business with this being the only exception. I recently missed a flight which was late in the evening and decided to get the very next plane first thing in the am. Now, instead of going to my home I decided to just try this hotel. Mistake! First, at check in I was told the nightly rate was $189.99 but was charged $289.99. I called to complain about the additional charge and was the manager had checked me in so, they would have never made a mistake. The guy basically called me a liar. Adding insult to injury is the fact that my total bill was $388.00. What was the money for? A pizza. Seriously, the worst but, most expensive pizza I had have eaten. These people are crooks and treat you like an idiot. I stayed in their lovely hotel for a total of 5 hours which was enough to get taken for a serious ride. Avoid this place like the plague.

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