Heidi Wang

Review of Burj Al Arab Hotel

What sail (broken) boat hotel? The minimum price i...

What sail (broken) boat hotel? The minimum price is UD$1000/room
16:00 to the control outside the hotel
Only arrived at the hotel lobby at 16:30.
I got the room card at 17:30.
Baggage has not been delivered to the room at 20:00

Couple marking room
Two ladies plan a big bed room, tell me, the reservation does not guarantee the room type? ? ?
Is this the management of a 7-star hotel? ? ?

A service worth only one star, so I am good to say 7 stars. Do you have it?

What kind of management ?
16:00 bus stop at control area
16:30 finally we off at lobby
17:30 thank god we got the room key
20:00 where is our luggage? Porter still delivering???

A couple they get a twin room
2 lady got a double bed???
You told me not guarantee the room type when we made a reservation
We sent the rooming at least months ago

Who can tell me this is 7 star hotel?