Jordan Daniels

Review of Sperry

Don t use Apple Pay here. I went to this store to ...

Don t use Apple Pay here. I went to this store to use Apple Pay and their system said declined (even though I had the money on my account), but it still charged me $117.41. I figured the charge would fall off but it hasn t and it has left the status of being a pending transaction to a settled transaction. I tried contacting the store twice since. The first time an employee gave me the number for their headquarters after they claimed not to see any transaction of the amount in their system. Headquarters took my information and said they would email me within 12 hours, but I haven t gotten an email from them yet. And the second time I called the store no one would help me at all they literally put the phone down and I heard everything going on for almost 10 minutes. Absolutely infuriating.