Booked for two nights stay from 26 to 28 Oct, 2019...

Booked for two nights stay from 26 to 28 Oct, 2019.

Selected mountain view but without any indication, I was assigned to level 12 room 12823.

This room is located somewhere in the purgatory where there is no sunlight visible in the daytime. You don't know whether it is day or night.

Gloomy and creepy.

Lost RM3,650/- and when going back to the room, it is like going back to hell .