jen haynes Review of Colonial Toyota
I recently took my honda crv to Colonial Toyota fo...
I recently took my honda crv to Colonial Toyota for an AC checkup. I had gotten an estimate at a private Gulf location and was told it needed a compressor so I decided to get a second opinion. The team at Colonial could not have been more courteous. The service department is second to none. More importantly they know what they are doing so instead of charging me an inordinate amount of money for a problem that did not exist , they informed me that it was a simple solution and cost 25% of the estimate I had received. What a shock! The honesty made me a loyal customer.
I recently had a transmission issue and due to my first experience I again went to Colonial where the service manager personally went for a ride with me once the car was done . Since I have no knowledge about cars and felt insecure about the car at this point, this truly helped me feel at ease. I left Colonial Toyota feeling that the worries I had experienced for over 2 weeks could now be put to rest and if you are like me- knowing nothing about cars and their mechanics - this was a huge relief. I will take my car back to Colonial every time and if I feel I need a car , that's where I will be shopping.
Jen

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